F&B Duty

At Champneys, exceptional food and beverage service is a vital part of the guest experience. As Food & Beverage Duty Manager, you’ll be a visible, hands‑on leader on the floor – supporting teams, elevating service and ensuring every guest interaction reflects the quality and care our brand is known for.
This role is ideal for a confident hospitality professional ready to step into a broader operational and leadership position.

About Champneys

Champneys is the UK’s original health spa brand, built on the belief that health, beauty and wellbeing are deeply connected. Family‑owned and values‑driven, we operate award‑winning spa resorts, hotels and day spas across England, delivering calm, restorative experiences in beautiful surroundings.
Our food and beverage teams play a critical role in bringing that wellbeing ethos to life every day.

The Role
As Food & Beverage Duty Manager, you’ll oversee the day‑to‑day shift operation across our F&B outlets, ensuring high service standards, strong guest satisfaction and smooth operational delivery.

You’ll be present, proactive and people‑focused – supporting colleagues during busy periods, resolving issues in the moment and working closely with senior leaders to drive consistency and continuous improvement.

What You’ll Be Doing

• Leading and overseeing F&B service during your shift
• Being a visible presence on the floor, coaching and supporting teams
• Ensuring outlets are fully prepared to maximise guest satisfaction and revenue
• Responding confidently to guest feedback and resolving escalated concerns
• Supporting daily briefings and delivering short service or training moments
• Completing outlet checks and audits to maintain presentation and standards
• Ensuring guest‑facing areas are clean, safe and welcoming at all times
• Supporting rota cover and adjusting resources as business needs change
• Assisting senior managers with stock control, ordering and system updates
• Leading on food safety, allergen awareness and health & safety during shifts
• Acting as a calm point of leadership during peak service times

What We’re Looking For

• Previous experience in a food & beverage or hospitality supervisory role
• A confident communicator who enjoys being on the floor with their team
• Strong service standards and attention to detail
• Ability to stay calm, organised and solutions‑focused in busy environments
• Passion for guest experience and positive team culture
• Interest in developing broader operational and leadership skills
• Experience with hospitality systems is useful, but full training will be provided

Why Work at Champneys?

• Grow your leadership career within a respected hospitality and wellbeing brand
• Supportive, people‑first culture in a family‑owned business
• Opportunities to progress into senior F&B or operational roles
• Wellbeing‑led environment where standards and care go hand in hand
• Competitive pay and benefits, including spa and retail discounts
• Pride in delivering exceptional guest experiences every day

At Champneys, our Food & Beverage Duty Managers are trusted managers on the floor – guiding teams, supporting guests and ensuring our standards shine through every service.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
• Professional Uniform.