HEAD KITCHEN PORTER

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Carry out basic cleaning tasks quickly and effectively, ensuring a safe and hygienic kitchen environment.
• Collect and wash pots, pans, crockery, cutlery, and kitchen utensils both manually and using dishwashing equipment.
• Ensure all food preparation areas are clean, sanitized, and ready for service.
• Keep the storeroom organized, clean, and stocked.
• Make sure work surfaces, floors, and walls are always sanitized to the highest standard.
• Support chefs with basic food preparation when required.
• Oversee and coordinate the cleaning schedule, including deep cleans, in line with HACCP and food safety regulations.
• Monitor stock levels of cleaning materials and liaise with management for ordering.
• Maintain the hygiene of all main catering areas to enable the delivery of high-quality catering services.
• Report maintenance or equipment issues promptly.
• Lead, supervise, and motivate the team of kitchen porters to achieve consistently high standards.
• Allocate daily duties and ensure all cleaning and support tasks are completed to schedule.
• Provide training, guidance, and support to new and existing team members.
• Promote a positive, team-focused environment where staff feel valued and supported.
• Act as the link between the porter team and the Head Chef/Management, ensuring clear communication and smooth kitchen operations.

Key Skills, Qualities & Experience

• Hands-on approach to work, always being productive and seeking improvements.
• Strong attention to detail with a drive to maintain high standards.
• Positive attitude and eagerness to learn and develop.
• Ability to meet deadlines and remain calm under pressure.
• Friendly, approachable, and supportive, with excellent communication skills.
• Motivated to go the extra mile for both colleagues and guests.
• Able to use own initiative and lead by example in supporting the wider team.
• Previous experience as a Kitchen Porter essential; supervisory or leadership experience desirable.
• Good knowledge of food hygiene, health & safety, and HACCP regulations.

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development
• Annual paid volunteering days